Refund policy

Merchandise purchased online may be returned within 7 days of delivery for exchange or store credit only. Exceptions include damaged goods which may be returned for a full refund.

Customer must contact Melissa Masse, Inc. for a return authorization via email at melissa@melissamasse.com. Please print out and include your return authorization email with the reason for the return along with the garment.

Ship Returned Items to: 

Melissa Masse 

c/o we work

750 N. San Vicente Bl. 

West Hollywood, CA

90069

All clothing must have the original tags still attached to the garment in order for the return to be valid.

The following items are FINAL SALE and cannot be returned for exchange or store credit:
Altered Clothing
Custom Clothing
Jewelry
Shawls/Scarves/Wraps
Hats/Gloves
Handbags
Sale Items

Custom linens

Custom pillows 

All things cost on embroidered are final sale 

Shipping charges apply for all exchanges and returns.
Questions or Concerns: Contact our Los Angeles Studio at 323-653-2941